1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Mailing address
• Telephone or mobile number
• Date of birth or age, when appropriate
• Organization, employer, or company name
• Billing and transaction information
• Event registration and ticketing information
• Festival or Parade registration information
• Donation information
• Volunteer information
• Employment, board, grant, scholarship, program, vendor, performer, or other application information
• Demographic information you voluntarily choose to provide
• Communication preferences
• Information submitted through contact forms, surveys, petitions, contests, giveaways, or other interactions with Pride Houston 365
• Any other information you voluntarily provide to us

We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device type, operating system, referring website, pages viewed, approximate geographic information, and interactions with our website.

2. HOW WE USE YOUR INFORMATION

We may use information we collect to:

• Respond to questions, inquiries, and requests
• Process event registrations and ticket purchases
• Process Festival and Parade registrations
• Process donations and provide donation acknowledgments
• Administer programs, grants, scholarships, volunteer opportunities, applications, and community initiatives
• Provide participant or customer support
• Communicate regarding events, registrations, purchases, programs, or services
• Send newsletters and other communications you have requested
• Send SMS, MMS, or RCS communications when you have provided the appropriate consent
• Administer contests, promotions, surveys, petitions, and giveaways
• Manage partnerships, vendors, performers, volunteers, and community programs
• Understand how visitors use our website
• Improve our website, events, programs, communications, and services
• Maintain the security and integrity of our website and systems
• Maintain appropriate organizational, financial, and administrative records
• Comply with applicable legal, regulatory, accounting, and reporting requirements
• Protect the rights, safety, security, and property of Pride Houston 365, our community, participants, and others

We will not use personal information for purposes that are materially different from those for which it was collected without providing appropriate notice or obtaining consent when required.

3. CONTACT FORMS

When you submit information through a contact form on our website, we may collect information such as your name, email address, telephone number, organization, and any information you choose to include in your message.

Contact form submissions are used to:

• Respond to your inquiry
• Provide requested information
• Route your inquiry to the appropriate Pride Houston 365 representative
• Follow up regarding the subject of your request
• Maintain appropriate business and organizational records

Information submitted through a general contact form will not automatically be added to our marketing email or SMS lists unless you separately request or consent to receive those communications.

We may use third-party service providers to process, transmit, or store information submitted through our website. These may include our website hosting provider, email service provider, Klaviyo, form-processing services, and other technology providers necessary to operate our website and respond to inquiries.

These providers process information subject to their respective contractual obligations, privacy policies, and applicable law.

Pride Houston 365 does not sell or rent information submitted through our contact forms, nor do we share that information with third parties for their independent advertising, marketing, or promotional purposes.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand how visitors interact with our website, measure performance, improve the user experience, and support communications and marketing activities.

Cookies may include:

Essential cookies, which help our website function properly.

Analytics cookies, which help us understand website traffic and visitor behavior.

Functional cookies, which help remember preferences and improve website functionality.

Marketing or communications technologies, which may help us understand engagement with our communications or campaigns.

Some cookies and similar technologies may be provided by third-party services used on our website.

You may be able to control or delete cookies through your browser settings and, where available, through website cookie controls. Disabling certain cookies may affect website functionality.

5. GOOGLE ANALYTICS

We use Google Analytics to help us understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited
• Time spent on pages
• Referring websites or traffic sources
• Browser and device information
• Operating system information
• Approximate geographic information
• Website interactions and usage patterns

Google Analytics uses cookies and similar technologies to collect and analyze website usage information.

We use this information to measure website performance, understand visitor behavior, identify website traffic patterns, and improve our website, programs, communications, and services.

We do not intentionally provide Google Analytics with information that directly identifies you, such as your name, email address, or telephone number.

Information collected through Google Analytics is processed by Google in accordance with Google’s applicable privacy practices and terms.

Visitors may control certain cookies through their browser settings or available website cookie controls.

6. EMAIL COMMUNICATIONS

If you subscribe to Pride Houston 365 email communications, we may send you information about:

• Pride Houston 365 events and programs
• Official Houston Pride® Festival and Parade activities
• Ticket and registration opportunities
• Community initiatives
• Special experiences
• Offers and benefits
• Giveaways
• Fundraising
• Volunteer opportunities
• Organizational announcements
• Other Pride Houston 365 activities

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or administrative communications, such as registration confirmations, receipts, ticket information, safety information, account notices, or communications necessary to administer a program or transaction in which you are participating.

7. SMS, MMS AND RCS COMMUNICATIONS

If you voluntarily provide your mobile number and consent to receive mobile communications from Pride Houston 365, we may send SMS, MMS, or RCS communications regarding Pride Houston 365 events, programs, Festival and Parade information, registration, tickets, reminders, announcements, opportunities, offers, and other communications consistent with the consent you provided.

Consent to receive marketing text messages is not a condition of purchase, donation, registration, or participation, unless mobile communications are necessary to provide a particular service you specifically request.

Message frequency may vary.

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

For assistance, reply HELP or contact Pride Houston 365.

Carriers are not liable for delayed or undelivered messages.

Pride Houston 365 does not sell or rent mobile numbers, SMS opt-in information, consent records, or related mobile information. We do not share mobile opt-in information or consent with third parties for their independent advertising, marketing, or promotional purposes.

Mobile communications are also subject to our applicable Terms of Service.

8. EVENT REGISTRATION, FESTIVAL, PARADE, VOLUNTEERS AND APPLICATIONS

We may collect personal information when you:

• Register for the Official Houston Pride® Festival
• Register to participate in the Official Houston Pride® Parade
• Purchase or request event tickets
• Attend or participate in Pride Houston 365 events
• Apply to volunteer
• Apply for employment
• Apply for board service
• Submit a grant or scholarship application
• Apply as a vendor, exhibitor, performer, sponsor, partner, or other participant
• Participate in a Pride Houston 365 program
• Complete a survey, petition, contest, or community initiative

Information collected through these activities may be used to evaluate applications, administer the applicable program or event, communicate with participants, verify eligibility, process payments, fulfill contractual or operational requirements, and maintain appropriate organizational records.

9. DONATIONS AND PAYMENT INFORMATION

When you make a donation, purchase a ticket, register for an event, purchase merchandise, or otherwise make a payment, your transaction may be processed by a third-party payment processor.

Pride Houston 365 may receive information relating to your transaction, including your:

• Name
• Contact information
• Transaction amount
• Transaction date
• Payment or transaction status
• Donation or purchase designation

Payment processors may independently collect and process payment card or financial information according to their own privacy policies, security standards, and terms.

Pride Houston 365 does not necessarily receive or retain complete credit or debit card information when payments are processed through third-party payment providers.

10. HOW WE SHARE INFORMATION

Pride Houston 365 may share personal information with trusted service providers when reasonably necessary for them to perform services on our behalf.

These providers may assist us with:

• Website hosting and administration
• Email communications
• Event registration
• Ticketing
• Payment processing
• Donations and fundraising
• SMS and mobile communications
• Forms and data management
• Analytics
• Event operations
• Technology services
• Accounting
• Legal services
• Professional and administrative services

These providers may access information only as necessary to perform the services for which they have been engaged, subject to applicable agreements, privacy requirements, and law.

Pride Houston 365 does not sell or rent personal information.

We also do not share personal information with third parties for their independent advertising, marketing, or promotional purposes.

This protection expressly includes mobile telephone numbers, SMS opt-in information, and consent records.

We may share information when you direct or authorize us to do so.

11. LEGAL AND REQUIRED DISCLOSURES

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

• Comply with applicable law or regulation
• Respond to a subpoena, court order, or other lawful legal process
• Respond to lawful requests from governmental or regulatory authorities
• Investigate suspected fraud, security incidents, or unlawful activity
• Enforce our agreements, policies, or terms
• Protect the rights, property, safety, or security of Pride Houston 365
• Protect our employees, volunteers, participants, attendees, community members, or others

Information may also be transferred as part of a merger, restructuring, reorganization, or similar organizational transaction, subject to applicable law.

12. PHOTOGRAPHY, VIDEO, LIVESTREAMING AND EVENT MEDIA

Pride Houston 365 events may be photographed, filmed, livestreamed, recorded, or otherwise documented.

Photographs, video, audio recordings, livestreams, and other event media may be used for legitimate organizational purposes, including:

• Website content
• Social media
• Event promotion
• Advertising
• Public relations
• News and media
• Educational materials
• Fundraising
• Organizational communications
• Historical and archival purposes

Where additional consent, authorization, or a release is legally required for a particular use, Pride Houston 365 will seek the appropriate authorization.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website and communications may contain links to or integrate with websites, applications, platforms, payment processors, ticketing providers, registration systems, donation platforms, social media networks, video platforms, or other services operated by third parties.

When you interact directly with a third-party service, that organization may collect information independently from Pride Houston 365.

Pride Houston 365 does not control the privacy practices of third-party organizations.

Information you provide directly to a third-party service may be governed by that organization’s privacy policy and terms.

We encourage you to review the applicable privacy policies before providing personal information.

14. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and for legitimate organizational purposes, including:

• Providing requested services
• Administering events and programs
• Maintaining appropriate organizational records
• Financial and accounting requirements
• Tax and nonprofit reporting obligations
• Contract administration
• Resolving disputes
• Fraud prevention and security
• Compliance with legal and regulatory requirements

Retention periods may vary depending on the nature of the information and our relationship with you.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

15. DATA SECURITY

Pride Houston 365 uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, destruction, or loss.

We also use third-party service providers that maintain their own security measures for information processed through their systems.

However, no website, electronic transmission, database, storage system, or method of electronic communication can be guaranteed to be completely secure.

Accordingly, although we work to protect personal information, we cannot guarantee absolute security.

16. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

• Provide information regarding personal information we maintain about you
• Correct inaccurate personal information
• Update your contact information
• Update your communication preferences
• Delete certain personal information where legally appropriate
• Stop sending marketing emails
• Stop sending marketing text messages

We may need to verify your identity before fulfilling certain privacy requests.

Some information may need to be retained when required or permitted by law, including information necessary for financial, tax, legal, contractual, security, fraud-prevention, or recordkeeping purposes.

You may unsubscribe from marketing emails using the unsubscribe link contained in the communication.

You may opt out of marketing SMS communications by replying STOP.

17. CHILDREN’S PRIVACY

Our general website and services are not directed toward children under 13, and Pride Houston 365 does not knowingly collect personal information online from children under 13 without appropriate authorization.

Pride Houston 365 may operate programs, activities, or events designed for or involving youth.

When personal information from minors is necessary for those programs, we may use additional registration, consent, parental/guardian authorization, release, or privacy procedures as appropriate and required by applicable law.

18. INTERNATIONAL VISITORS

Pride Houston 365 is based in the United States.

If you access our website or provide personal information from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws in your country.

Where legally required, our service providers may rely on recognized mechanisms for international data transfers.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our:

• Website
• Programs and events
• Technology
• Service providers
• Communications practices
• Organizational operations
• Legal or regulatory requirements

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

When appropriate, material changes may also be communicated through our website or other reasonable means.

20. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact:

Pride Houston, Inc.
Pride Houston® 365
P.O. Box 540425
Houston, TX 77254
Phone: 713-848-5748
Email: info@pridehouston.org

Website: pridehouston.org